The FAQ's

What sets you apart from all the other photographers out there?

With years of experience in photography and capturing weddings under my belt - I know how to work with many different types of people and couples! I focus on connection and I am comfortable guiding, posing, and prompting my clients to make them feel as relaxed as possible while feeling like they look their very best. I want to make sure you're having a good time doing it too! I use natural lighting as often as possible since this tends to be the most flattering, and I will give advice on the best time to take photos. I always make sure your session is easy going, has intimate moments, lots of fun times & laughs, and will get you authentic moments and genuine results!

How long have you been doing this?

I am an experienced wedding photographer who has captured over 300 weddings and many other sessions in the last 8 years. I would freakin' love to be there for you on one of the best days of your life and I want to become your friend so that we can make this the best and most comfortable and easy experience you can imagine. I have also captured many other sessions in that time as well including family, maternity, newborn, graduation, headshots, branding portraits, and boudoir photography. I would love to welcome you to my home studio in Fergus, ON for a boudoir or portrait session!

Do you Travel To document weddings?

YES!! HEC YESSS!!! I absolutely love to travel & have documented weddings all across Ontario, and even in other countries! If you are planning a destination wedding or an elopement, I would be more than happy to join you on your out-of-town (or country!) adventure! My goal is to capture intimate weddings and elopements across Canada (and the world) in the next few years so please hit me upppp if that is your plan!!! There are also SO many beautiful spots in Ontario and I am dying to shoot out west. I love traveling up north and have family there as well, so I am more then happy to capture sessions and weddings there too!!

Why do some of your wedding packages include an engagement shoot and do you recommend it?

YES YES YES!!! I include an engagement shoot at a discounted cost in some of my packages because it is a chance for us to get to know each other better before the wedding day, and for you two to get more comfortable in front of the camera! It gives us a chance to gain CONNECTION and you can see how I will guide you through a photo session. This will help you feel confident and have less anxiety about your wedding photos on the day of! The fun thing about an engagement shoot is that you can usually be more adventurous and playful for these photos too. I often recommend two outfits - something casual and comfortable, that makes you feel the most like you, and then one less casual/dressy outfit that you can still move in but makes you feel nice!

Can you help us with the planning and timelines?

Yes, absolutely! I highly recommend investing in a wedding planner or day of coordinator. I will make myself available as much as I can for any of your questions through the planning process. Depending on how far in advance you book will vary how many times we speak before the wedding, as well as whether or not you have an engagement session booked. We will touch base within the month before your wedding date to finalize all the details and timeline + expectations for the day. In the meantime, if you have questions during the planning process you can feel free to email me anything you think I may be able to help with!

How do we reserve our wedding date and make sure you're available for our date?

Be sure to use my contact form on my website and fill out your wedding date so I can make sure that I am available for your date before we get carried away with plans! Once we have figured out all the details and you're ready to book - a 50% deposit & signed contract is required in order to get your wedding day saved on my calendar. The remainder of your balance is due two weeks prior to your wedding date.

What happens if we need to change our date due to covid or other reason?

If you need to change your date, I do my best to be flexible. Trust me when I say if you have booked with me - at this point, I am invested in you as a couple and want to do everything I can to be at your wedding to capture it for you!! Unfortunately, there is only one of me and I can't guarantee that I will be available for any new date that you choose. I am more than happy to work with you to find a new date that I am also available for. If we can't find a date that I am available for, then we can look into finding an associate shooter I am confident in to capture the wedding on my behalf on the new date you have chosen. This way, I still receive the RAW files and can edit the images in my style for you and you still get a wonderful photographer for your day as I would only send someone that I am confident will fill my shoes well! If that is not something that you are comfortable in doing, then we can cancel the contract with me so that you are free to find a new photographer for your new date, however the original deposit would remain non-refundable in this situation as this is considered something out of my control and other options have been made available to you as listed above.

How many photos do we get and how are they delivered?

All of the best/selected shots will be professionally edited by the photographer in her style. For weddings, a minimum of 25 photos per hour of shooting will be delivered per contract guidelines, keep in mind this is a minimum and often the delivery will be more, but a lot of factors play into this and so there can be no guarantee on photo number. Your gallery will be sent within 4-8 weeks after your wedding day in an easily accessible online gallery using a platform called Pixieset. The gallery will be kept online for 1 year with your RAW images being backed up for 5 years and your gallery for 7 years on the photographers hard drives.

Do you retouch photos? Will you Photoshop my images to hide any unwanted spots, wrinkles, etc?

Minor touch-ups will be made to all of your images, in addition to my style of edit to your photos. I believe our imperfections and are differences in appearance are what makes each of us beautiful & unique. That being said, I will smooth out skin from any minor scarring, blemishes, or acne. If there are specific edits or retouching that you want done, or any modifications to be made, these will be charged according to the number and complexity of the edits or touch ups that you request.

Whats your turn around time? Do we get a sneak peek?

The editing process takes about 4-8 weeks, with the delivery time varying dependent on the time of year, and how busy of a season it is. I always try to provide my wedding couples with a sneak peek of photos 48-72 hours after the wedding day so that you have something to look at until the rest of the photos are delivered, however this is not a guarantee as it is also dependent on time and the busyness of that particular season!

Will we get the print release for all of our photos?

Yes, absolutely! Upon receiving your images, you get a full print release. Your photos will be easily downloaded from the online gallery as high resolution images without watermarks for you to use and print as you please!

How many photographers will be at our wedding?

All of the wedding collections listed come with a single photographer, but you are more than welcome to add a second shooter for an additional cost. This is to help compensate the costs for their time, travel, experience, and extra photos for sorting, editing, and delivery!

Will our photos be posted publicly on social media or on your site?

I want to respect your privacy and allow each client to decide whether or not they want their photos displayed publicly. Your contract will have a clause about sharing them, so unless you specifically mention that you don't want them shared, then I’d love to show off you & your images on my website and social media platforms! I would love to be able to use them for my portfolio, if you’re game! This helps my small business to grow and get more wonderful clients like yourselves!

Will our photos be featured in a blog or a magazine?

If you are interested in having your photos published, please let me know! While many weddings may get featured, this isn't something that is guaranteed. Most publishers are interested in something very specific or uniquely designed or perfectly curated weddings that will attract more viewers.

What equipment do you use? Do you have "backup" equipment?

I use Nikon D750 camera bodies, I always have two with me on a wedding day. I use two on wedding days because I prefer to use prime lenses for my work! The prime lenses I have (and my very favourite ones) are 35 mm, 50 mm (2 of these), 20 mm, and 85 mm (2 of these). I also have some zoom lenses as back ups and that I often use during ceremonies and receptions! I also have an additional backup camera body (Nikon D600). I come prepared with multiple flashes, light stands, lens filters, SD cards, styling kit and more. Plus all my equipment at home for editing and photo backup software and hard drives!

Are most of the photos on your site models or styled sessions?

Nope! Those are all literally my clients!!! All of the content you see online are real people, real engagements, real proposals, real weddings, real clients!!! They aren't models - but they sure look it right?! This all comes back to CONNECTION! This will be achieved through the way that I work with you, learn about you, and I will show you how natural and fun we can make the whole process!

Can I order prints or albums?

Yes, absolutely! I highly recommend ordering prints through one of my professional vendors, but it isn't required. The difference in quality is pretty huge though, when it comes to ordering through a professional lab. I am also able to design an album for you and it will be printed at a professional quality lab! I am constantly updating my workflow systems to help serve you better and make sure the quality of prints and albums you receive is the best quality and value.

Do you have a list of preferred vendors to work with?

With years of experience in photography and capturing weddings under my belt - Yes! From wedding planners to DJs to makeup artists to hair stylists to florists to dress shops and caterers, I have worked with some of the best companies in the industry & would love to share their information with you and I am constantly growing and updating my list of preferred vendors!

Care to follow along?


Find me on social media @chelseanoelphoto

Instagram // Pinterest // Facebook

Travel

Available for travel anywhere in Canada.

Based in Fergus/Elora, Ontario.

Contact us for more details on travel outside of Canada or to discuss your elopement or destination wedding.

Contact Us


chelseanoelphoto@gmail.com

519-803-7339


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